I'm Jeff Wain.
I help teams create better experiences for normal people. I view design as a way to change minds, open dialogue, gain consensus, and improve the human condition.
I'm a multi-disciplinary interaction designer with experience leading projects across consumer electronics, enterprise, service design, wearables, and web. My work focuses primarily on complex, ambiguous problems looking 3-5 years in the future.
I first encountered human-centered design as a developer. I was creating wireframes, interviewing our users, and testing concepts to support my work. From there, I sought out a path that would enable me to focus on creating things in a considered way. Since then, I've been lucky to be able to focus my work on improving the things and services people use every day.