Education

2010 to 2012

Indiana University

Bloomington, Indiana

M.S. Human-Computer Interaction Design (HCI/d)

2003 to 2007

William Jewell College

Liberty, Missouri

B.A. Web Design and Development

Minor, Japanese Area Studies

Studies focused on marketing, software development, and graphic design.

System architect and interface designer for Cerner Corporation capstone course in mobile software development.

Consulting, street surveying, and data analysis for marketing research capstone project for the city of Weston, MO.

Studied culture and architecture at Kanda University of International Studies, Tokyo, Japan during Fall 2006.

Recent design projects

Bloomington, Indiana

Indiana University

Stories for Change - A design to help veterans returning home from Afghanistan and Iraq overcome moral injuries sustained during deployment by building community understanding and support networks.

UN Global Pulse HunchWorks - A tool to help people gain the critical mass they need to identify and act on humanitarian crises and other global problems. HunchWorks supports creation and analysis of hypotheses, or “hunches,” that may warrant further action by attracting contributors to support, vet, and act on these hunches.

Evanced Solutions - Design strategy work guiding Evanced toward supporting libraries as their role in a community fundamentally changes, helping them reimagine their spaces and become a true community hub.

Foodmunity - An online tool meant to expose people to the differences inherent within communities by connecting strangers over meals in a means to help build communities and spark conversations. This design has been accepted to the CHI 2011 Student Design Competition.

Significant Screwdriver - Independent study project involving Arduino prototyping and data visualization with the IU Critical Interaction Design Research Group in contribution to feminist HCI discourse.

Experience

September 2011
to present

Indiana University, Bloomington, IN

Associate Instructor

Guided first-year graduate students in the HCI/d Interaction Design Practice course as they tackled challenging interaction design problems.

Summer 2011

Adaptive Path, Austin, TX

Interaction Design Summer Associate

Five weeks of design work on HunchWorks, a UN Global Pulse project. Compiled and presented design work to Global Pulse and later helped manage a hands-on design workshop UX Week 2011. Concept generation, interaction design, data analysis and synthesis, management of client workshops, and design research for two client projects.

June 2007
to April 2011

National Marketing Resources, Kearney, MO

Software Developer

Led user interface (UI) design and development for LINKS, a WPF/WCF .NET desktop application handling internal lead management for 500 active daily users. Role included application theming, user testing, research, wireframing, system architecture, and internal design work including a stylized, live sales screen running on all sales floors.

Design, focus group lead, testing, and implementation of a solution for financing marketers which raised throughput and sales performance 750%.

September 2004
to June 2011

Freelance Designer and Developer

Design work including digital and print design, branding, and apparel.

Development work including static and dynamic web content, CMS development and implementation in PHP, Wordpress theming and implementation, and jQuery architecture.

Summer 2006

Cerner Corporation, Kansas City, MO

Software Engineering Intern

UI testing and configuration implementation on the PowerChart team.

Implementation and user support of Cerner solutions for go-live at Baltimore Washington Medical Center.

Fall 2005

CAD Center Corporation, Tokyo, Japan

Intern

Interface design drafting for internally developed CAD applications.

Review and analysis of design and usability of websites and internally developed software interfaces.

Design and revision of corporate print materials.

Skills

Ongoing

Design methods

  • Affinity diagramming
  • Brainstorming and ideation techniques
  • Contextual studies
  • Design critique
  • Interactive prototyping
  • Interviews
  • Participatory design
  • Personas and scenarios
  • Usability testing
  • Whiteboarding and sketching
  • Wireframing

Prototyping

  • Arduino
  • Digital
  • Paper
  • Photographic
  • HTML5 / CSS3
  • PHP
  • JavaScript
  • C# / WPF

Software

  • Adobe Fireworks
  • Adobe InDesign
  • Adobe Illustrator
  • Adobe Dreamweaver
  • Adobe Photoshop
  • Axure
  • Microsoft Expression Suite
  • Microsoft Office
  • Visio
  • Visual Studio

Hobbies

  • Cooking
  • Design theory
  • Homebrewing
  • Music
  • Running
  • Travel

Publications

Gross, S., Toombs, A., Wain, J., and Walorski, K. (2011). Foodmunity: designing community interactions over food. Proc. of CHI 2011 Extended Abstracts on Human Factors in Computing Systems. New York, NY: ACM Press.

Bardzell, S., Gross, S., Wain, J., Toombs, A., and Bardzell, J. (2011). The Significant Screwdriver: Care, Domestic Masculinity, and Interaction Design. Proc. of British HCI 2011. Newcastle Upon Tyne, UK. [short paper]